Service Advisor

Company: Serpentini Chevrolet of Orrville
Location: Orrville
Posted on: February 14, 2026

Job Description:

Job Description Job Description SERPENTINI OF ORRVILLE is looking to add another Service advisor to our BOOMING service department! The right candidate will have some customer facing experience BUT NO EXPERIENCE AS A SERVICE ADVISOR IS PREFERRED! The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control. $40,000 to $80,000 or MORE! Benefits Health, dental, and vision insurance 401(k) plan Paid time off Opportunities for advancement Employee discounts Responsibilities Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations Monitor the progress of each vehicle throughout the day, and update customers frequently Increase profitability by maximizing sales & executing retail promotions Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times Oversee and participate in quality control Qualifications High school diploma or equivalent Ability to read, write and speak English fluently Ability to concentrate and accomplish tasks despite interruptions Multitasking skills Proficient use of computers/business machines We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Serpentini Chevrolet of Orrville, Lorain , Service Advisor, Customer Service & Call Center , Orrville, Ohio