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Housekeeper - Student Living

Company: Greystar Worldwide, LLC
Location: Lorain
Posted on: September 24, 2022

Job Description:

The Department of Residence Life and Housing at Cleveland State University (CSU) and Greystar are excited to welcome candidates for one of three (3) Housekeeper positions for CSU's residential communities.

The Housekeepers report to the Maintenance Service Supervisor and takes functional leadership from the Head Custodian. Housekeepers perform tasks to ensure the overall cleanliness and proper appearance of vacant units, offices, common areas, and other amenities to enhance and maintain the appeal of the residential communities, contributing to the overall health, well-being, and success of CSU residential students.

Essential Responsibilities:

  • Cleans the offices, common areas and lounges, common-area restrooms, model unit(s), amenities and vacant units daily or as directed by the appropriate supervisor.
  • Ensures all vacant units and targeted show unit(s) are freshened throughout the day to maintain readiness.
  • Assists in the turn process by performing additional duties requested by the Director for Housing Operations, Executive Director of Residence Life and Housing, and/or department leadership.
  • Informs appropriate supervisor of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
  • Maintains an appropriate inventory of cleaning supplies and informs the appropriate supervisor when a re-order is necessary.

    Organizational Responsibilities:
    • Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
    • Practices proper safety techniques in accordance with Greystar, CSU, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).
    • Identifies areas for improvement and offers suggestions to improve efficiency and productivity.
    • Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications or utilizing other appropriate method(s) to obtain business and professional information and applies knowledge and practices to area(s) of responsibility.

      Working Conditions:
      • Incumbents work both in and outside of buildings within a college residential community and in all areas of the community, including amenities.
      • Exposure to cleaning chemicals, paint fumes, solvents, adhesives, etc.

        Physical Demands:
        • Incumbents must be able to handle a variety of cleaning chemicals, including some that may require pre-mixing.
        • Incumbents must be able to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
        • Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
        • Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
        • Rare or regular travel may be required to attend training classes, business meetings, or other situations necessary for the accomplishment of some or all the daily responsibilities of this position.
        • Incumbents must be able to work a flexible work schedule, including weekends.Required Licenses or Certifications:
          • Incumbents must have valid driver's license to operate a golf cart within the communities.

            Required Knowledge, Skills, Abilities:
            • Read, understand, and comply with product labels and safety, policy, and procedure manuals.
            • Incumbents must be knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools.
            • Demonstrated ability to solve problems in a variety of practical situations and follow standardized procedures.
            • Proficiency in customer service and interpersonal communication skills to effectively interact with residents, families, team members, and other business contacts and respond courteously to questions and requests.
            • Commitment to expand knowledge and awareness of diversity, equity, and inclusion, understanding cultural differences, social identities, and historical inequalities, and strategies for interacting effectively with people different from oneself.
            • Demonstrate a genuine appreciation working with diverse audiences in a team environment.

              Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary. Once eligible, team members may participate in the 401k plan. Regular, full-time team members are also offered a range of medical, financial, and/or other benefits from which to choose.

              Greystar will consider for employment qualified applicants with arrest and conviction records.

Keywords: Greystar Worldwide, LLC, Lorain , Housekeeper - Student Living, Hospitality & Tourism , Lorain, Ohio

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