Full Time - Head Cashier - Day
Company: Lowe's
Location: Lorain
Posted on: April 24, 2024
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Job Description:
Essential Functions:NOTE: Minors in this role may not be
responsible for some of the activities listed belowAssisted Self
Check Out Demonstrates ability to monitor and identify customers
who need assistance at multiple self-checkout registers
simultaneously Approaches and interacts with customers to
proactively recommend products and services appropriately
Proactively greets, assists, and engages with multiple customers on
multiple registers at the same time Moves throughout the checkout
area standing, walking, reaching, bending, lifting, and moving
product to ensure accurate completion of transactions Thanks the
customer for their business and invites them back to shop at
LowesCustomer Service Provides SMART customer service at all times
through the daily execution of Lowe's customer service policies,
procedures and programs Seeks out customers to understand his/her
needs and assists in locating, demonstrating, selecting, carrying,
and/or loading merchandise Listens to and responds knowledgeably
and promptly to customer and employee questions by taking them to
areas of the store and walking them through projects when necessary
Demonstrates sincere appreciation to customers Communicates
information to customers regarding all stock, special order
merchandise, feature benefits, application, and warranty
information related to Lowes programs Coaches, develops, provides
feedback, and trains associates in the various departmental duties
or sales opportunities Uses a cash register to process sales
transactions, returns, and refunds according to company guidelines
Provides proper monetary change to CSA Front End associates for
register activities Provides supervision, coaching, and support to
CSA Front End Team (Front End/Loaders) Removes security tags,
verifies product information, and bags merchandise for customers
Answers incoming phone calls and directs calls or takes messages as
needed Opens additional registers, when necessary, to ensure enough
coverage always Assists in line vesting to help quicker turnaround
time for checkoutIn-stock Prepares register area at the beginning
and end of shift by confirming functionality of registers and
scanners and stocking register supplies Inspects returned
merchandise for damages Enters and submits customer orders, prints
order tickets, verifies receipts, and signs off on loading tickets
Reviews and places online orders and returned merchandise in the
appropriate areas Looks up product information and competitor
prices for products to verify price match Records all items that
are used in the store on the store use listsClean and Safe Stores
Obtains safety bags from the cash office and monitors the amount of
cash in the drawers to ensure it does not exceed requirements
Monitors merchandise entering and leaving the store entrances and
exits and assists customers or associates who trigger the alarm
Detects common signs of shoplifting, theft, and other security
risks, and promptly communicates them to management and/or Asset
Protection Ensures compliance with housekeeping standards and
programs (e.g., Zone Recovery) to maintain cleanliness and
organization of store and working areas Maintains a safe and secure
work environment, which may include conducting daily safety
reviews, noting hazards, keeping aisles clear, and securing doors
and gates Adheres to all safety requirements relevant to ones
regular job duties: top stock safety, reinstalling safety cables,
use of aisle blockers, a tether line on power equipment, spotters,
and safety devices Operates store equipment as needed depending on
one specific role and department (e.g., Zebra phone, telephone,
paging system, copiers, fax machines, computers, CCTV surveillance
system, key cutter, panel saw, paint mixer, flooring cutters,
compacter baler)General In addition to the above responsibilities,
this individual is held accountable for other duties as
assignedMinimum Requirements: Less than 1 year of experience using
a computer, including inputting, accessing, modifying, or
outputting information. Less than 1 year of experience using common
retail technology, such as smart phones and tablets 1 to 2 years of
retail experience as a cashier Must be able to lift items weighing
up to 15 pounds with or without a reasonable
accommodationPreferences: High school diploma or equivalent. 1 to 2
years of experience identifying and selling products based on
customer needs, including credit cards, installations, add-on
sales, protection plans, and explaining warranties, product
features, and benefits 1 to 2 years of experience as a head cashier
1 to 2 years of experience working in any department at a Lowe's
retail store 1 to 2 years of supervisory experience in any field,
including directing, delegating, evaluating, training, and coaching
employees Less than a year of retail experience detecting common
signs of shoplifting (e.g., merchandise hidden inside of
containers, merchandise under carts, price labels switched)Lowes is
an equal opportunity employer and administers all personnel
practices without regard to race, color, religious creed, sex,
gender, age, ancestry, national origin, mental or physical
disability or medical condition, sexual orientation, gender
identity or expression, marital status, military or veteran status,
genetic information, or any other category protected under federal,
state, or local law.Starting rate of pay may vary based on factors
including, but not limited to, position offered, location,
education, training, and/or experience. For information regarding
our benefit programs and eligibility, please visit
https://talent.lowes.com/us/en/benefits.Starting rate of pay may
vary based on factors including, but not limited to, position
offered, location, education, training, and/or experience.by
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Keywords: Lowe's, Lorain , Full Time - Head Cashier - Day, Hospitality & Tourism , Lorain, Ohio
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