Patient Service Representative
Company: Bon Secours Mercy Health
Location: Lorain
Posted on: March 16, 2023
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Job Description:
**Thank you for considering a career at** **Bon Secours Mercy
Health!** **Patient Services Representative - Occupational Health -
Oberlin Walk-In Care** **Job Summary:** The Patient Services
Representative will serve as the main point of contact for all
patients and the community. This position will receive and process
patient referrals, patient registration, verify demographics,
obtain insurance cards and identification, and update medical
records accurately and efficiently. In addition, the Patient
Services Representative's responsibilities include scheduling
appointments, transcribing orders, explaining financial options to
patients, and updating medical records accurately and efficiently.
**Essential Functions:** + Provides strong communication and
excellent customer service skills by greeting patients and the
community in a respectful manner + Process admission paperwork and
basic insurance verification, ensuring accurate patient identity
for hospital billing systems + Ability to answer internal and
external calls in a friendly and helpful manner + Must possess the
ability to troubleshoot and resolve problems promptly + Ensures
patient flow is maintained and informs Supervisor of any department
and patient issues immediately + Coordinates and prioritizes bed
placement needs to ensure prompt and appropriate placement of
patients + Other duties as assigned **Education:** + High School
Degree or GED + Associates Degree in Healthcare or related field
(preferred, not required) **Experience:** + Knowledge of medical
billing procedures (required) + Medical office software experience
(required) + Knowledge of medical terminology and basic knowledge
of ICD-9 and CPT coding (required) + Prior medical office
experience (preferred, not required) **Skills & Abilities:** +
Possesses problem-solving skills, basic computer skills, with
excellent communication and interpersonal skills + Engage with
staff and patients in a professional manner + Basic math skills Bon
Secours Mercy Health is an equal opportunity employer. Many of our
opportunities reward* your hard work with: + Comprehensive,
affordable medical, dental and vision plans + Prescription drug
coverage + Flexible spending accounts + Life insurance w/AD&D +
Employer contributions to retirement savings plan when eligible +
Paid time off + Educational Assistance + And much more *Benefits
offerings vary according to employment status **S** **cheduled
Weekly Hours:** 0.01 **Work Shift:** Days/Evenings (United States
of America) **Department:** SS Harness Health - On-Site Events -
Corporate _All applicants will receive consideration for employment
without regard to race, color, national origin, religion, sex,
sexual orientation, gender identity, age, genetic information, or
protected veteran status, and will not be discriminated against on
the basis of disability. If you'd like to view a copy of the
affirmative action plan or policy statement for_ Mercy Health -
Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg,
Virginia; and Emporia, Virginia _, which are Affirmative Action and
Equal Opportunity Employers, please email_ _recruitment@mercy.com._
_If you are an individual with a disability and would like to
request a reasonable accommodation as part of the employment
selection process, please contact The Talent Acquisition Team at_
_recruitment@mercy.com_ . For nearly 200 years, the historical
founders of Bon Secours Mercy Health (http://www.bsmhealth.org) has
been providing care to those in need. Today, the ministry is one of
the top 20 health systems in the United States and part of the top
performing quartile of Catholic health systems for lowest cost per
case for patient care. This quality care is provided by more than
57,000 employees serving communities throughout Florida, Kentucky,
Maryland, New York, Ohio, South Carolina and Virginia. The health
care ministry provided care for patients more than 10.3 million
times in 2017 through its network of more than 1,000 care sites.
Consistent with its commitment to serve each patient with dignity,
Bon Secours Mercy Health provides nearly $2 million per day in
community benefit. The Mission of Bon Secours Mercy Health is to
extend the compassionate ministry of Jesus by improving the health
and well-being of its communities and bring good help to those in
need, especially people who are poor, dying and underserved. For
more information, visit www.bsmhealth.org .
Keywords: Bon Secours Mercy Health, Lorain , Patient Service Representative, Other , Lorain, Ohio
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