Customer Service Representative - State Farm Agent Team Member

Company: William Stevenson - State Farm Agent
Location: Heath
Posted on: February 18, 2026

Job Description:

Job Description Job Description Benefits: Competitive salary Flexible schedule Paid time off Training & development Bonus based on performance ROLE DESCRIPTION: Join Bill Stevensons State Farm agency as a Customer Engagement Specialist and help create outstanding experiences that contribute to our agencys success. If youre detail-oriented, great with people, and genuinely enjoy helping others, youll fit right in. Youll grow your career by addressing customer needs, working closely with our team, and staying ahead of the needs in the community we serve. This role also includes a sales component. Were excited to hear from enthusiastic, empathetic people who want to be part of our team. What Were Looking For: Strong written communication ability A high sense of urgency to get things done Familiarity with posting and creating social media content What Youll Do: Assist current customers with online enablement so they have full access to their accounts Elevate social media engagement by collaborating with approved vendors to create content and boost awareness of our agency Keep customer information up to date Conduct virtual account reviews Use all available resources to ensure customers receive the best service What You Will Need: Property and Casualty Insurance License Life and Health Insurance License If you dont currently have either license, we can assist the right candidate in obtaining them.

Keywords: William Stevenson - State Farm Agent, Lorain , Customer Service Representative - State Farm Agent Team Member, Sales , Heath, Ohio